SMS TERMS & HELP

Last updated: 2026-07-13

Program description

Outernet, a mobile app operated by Ampel Co., sends one-time text messages on behalf of an existing Outernet user when that user invites you to join Outernet or to participate in a chat. Each message identifies the inviter by their first name and contains a link to download the Outernet app and accept the invite.

Frequency

We send a message only when an existing Outernet user explicitly selects you from their device contacts and taps Send. We do not send recurring, marketing, or promotional messages. A given Outernet user is limited to one message to the same phone number every seven days, and at most thirty messages per twenty-four hours across all recipients.

Opt out

Reply STOP to any Outernet SMS to opt out of all future SMS from Outernet. Opting out blocks future invites from any Outernet user to your phone number. You can also reply UNSUBSCRIBE, CANCEL, END, or QUIT.

Help

Reply HELP to receive support information, or contact us at support@ampel.ai.

Carrier charges

Standard message and data rates may apply per your wireless plan. Outernet is not responsible for delays, undelivered messages, or carrier fees.

Privacy

We use Twilio to deliver SMS messages. Phone numbers used to send and receive messages are processed for delivery purposes only and never sold. See our Privacy Policy for details on how we handle contact data, phone numbers, and opt-out records.